● Company Name: Carry On Electrical Ltd
● Company Type: Private Limited Company
● Company Registration Number: 15121015
● Trading Address: 47 Sheldon Heath road B262DH
● Email: Info@Carryonelectrical.com
● Phone: 07378413219
● Regulatory Memberships: N/a
● VAT Status: Not Registered
● "Buyer": Carry On Electrical Ltd, including any subsidiary or associated company issuing a Contract, as named in the Order.
● "Supplier": The entity supplying Goods and/or Services as specified in the Order.
● "Goods": Any items, materials, or equipment to be supplied under the Contract.
● "Services": All services to be provided as specified in the Order.
● "Order": The Buyer's written instruction to supply Goods and/or Services, incorporating these Terms and Conditions.
● "Contract": The agreement between the Buyer and the Supplier consisting of the Order, these Terms and Conditions, and any other documents specified in the Order.
● "Main Contract": Any contract between the Buyer and its client related to the Goods and/or Services.
● "Site": The location where Goods are to be delivered or Services performed.
● "Intellectual Property Rights": All intellectual property rights, including patents, trademarks, design rights, copyrights, and know-how, whether registered or unregistered.
● By engaging Carry On Electrical Ltd for any electrical services, the Customer confirms that they have read, understood, and agreed to these Terms & Conditions.
● Any contract or agreement for work made between the Customer and Carry On Electrical Ltd is subject to these conditions. Any terms put forward by the Customer do not apply unless agreed upon in writing.
● No other terms shall be implied by conduct, prior dealings, or trade customs.
● No amendment or modification to these terms shall be valid unless confirmed in writing.
● All quotations are valid for 30 days from the date issued. If the Customer does not place an order within this period, Carry On Electrical Ltd reserves the right to adjust pricing based on material, labor, or transport costs.
● If the scope of work changes or unforeseen conditions arise, we may revise the quotation and obtain written agreement from the Customer before proceeding.
● If the Customer gives general instructions for repairs without specifying the exact service, Carry On Electrical Ltd reserves the right to determine the necessary repairs and charge accordingly.
● A 50% deposit is required for jobs over £400 before work begins.
● For domestic projects over £1,500 or commercial projects over £3,000, a 30% deposit is required one week before the scheduled start date.
● Deposits are non-refundable if cancellation occurs within 7 days of the scheduled start date.
● The balance of payment is due upon completion of the work unless otherwise agreed.
● Invoices are due to be paid within 7 days from the invoice date unless agreed otherwise in writing.
● Interest of 8% above the Bank of England base rate will apply to overdue payments in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
● Unpaid debts after 30 days may be referred to a debt recovery agency, or legal proceedings with all recovery costs passed on to the Customer.
3.4 Right to Withhold Test Certificates
● Carry On Electrical Ltd reserves the right to withhold electrical test certificates (e.g., EICR, Minor Works Certificate) until full payment is received.
● This does not affect the Customer’s statutory right to a fully functional and compliant installation, but certification will only be released once the balance is cleared.
✔ Bank transfer (preferred)
✔ Cash payments
● Standard bookings: Cancellations made less than 7 days before scheduled work will result in forfeiture of the deposit. Unless otherwise agreed.
● Emergency bookings (same-day jobs between 6 PM - 8 AM): Non-refundable due to priority scheduling.
4.2 Cancellation Fees for Larger Projects
● For projects exceeding £1,500 (domestic) or £3,000 (commercial), a 30% deposit is required one week before the scheduled start date.
● Deposits are non-refundable if cancellation occurs less than 7 days before work begins.
● If the Company has purchased special-order materials, the Customer must cover the cost of these materials in full, even if the work is canceled.
● Customers may reschedule bookings with at least 24 hours’ notice, subject to availability.
● We reserve the right to reschedule or cancel bookings due to force majeure events (e.g., supply chain disruptions, adverse weather, emergencies). Customers will be notified as soon as possible.
● Customers must provide safe and clear access to the work area.
● All pets and Animals must be locked away
● The Customer must notify Carry On Electrical Ltd of any hidden pipes, cables, or structural risks before work begins.
● Carry On Electrical Ltd is not liable for damage to concealed water, gas, electrical, internet, or telephone services that were not disclosed by the Customer before work commenced.
5.2 Customer Obligation to Disclose Hidden Services
● The Customer must advise Carry On Electrical Ltd in writing of the location of any concealed services before work begins (e.g., water pipes, gas lines, internet cables, telephone wires).
● Carry On Electrical Ltd is not liable for damage to undisclosed hidden services or any resulting losses.
● If work cannot proceed due to obstructions, site unavailability, or access issues, Carry On Electrical Ltd reserves the right to charge a waiting fee of £50 per hour. Alternatively the job rescheduled for a Charge of £150 If waiting times are believed to exceed 3 hours.
● If work is postponed at the Customer’s request, any additional storage or labor costs incurred will be passed to the Customer.
● If work is carried out in areas where parking fees, congestion charges, or ULEZ (Ultra Low Emission Zone) fees apply, the Customer agrees to cover these costs.
● Standard working hours: Monday - Friday, 8 AM - 6 PM.
● Emergency call-outs: Same-day bookings between 6 PM - 8 AM are subject to emergency rates.
● Emergency fees are payable in full before work begins.
● Emergency work is intended to restore functionality or make safe a hazardous situation but may not meet final installation quality standards due to time constraints.
● Customers acknowledge that emergency work may require additional follow-up services.
● Carry On Electrical Ltd is fully insured for public liability.
● Our insurance does not cover damages resulting from pre-existing faults, poor prior installations, or customer negligence.
● We are not responsible for structural damage that may occur while accessing electrical wiring or installing fixtures.
● Plastering, painting, or redecoration after electrical work is not included in our Services unless explicitly stated in the quote.
● The Customer agrees to indemnify and hold harmless Carry On Electrical Ltd from any claims, damages, or liabilities arising from:
○ Customer-supplied materials that fail, cause damage, or are incompatible.
○ The Customer’s failure to disclose pre-existing conditions affecting electrical work.
○ Any third-party interference, modifications, or work done by another contractor after our job completion.
● Carry On Electrical Ltd’s total liability for any claim, whether in contract, negligence, or otherwise, shall not exceed the total fee paid by the Customer for the specific service in question.
● Carry On Electrical Ltd is not liable for any indirect, consequential, or financial losses (including lost profits, business disruptions, or additional contractor costs).
Carry On Electrical Ltd reserves the right to refuse or terminate service at any time, including but not limited to situations where:
● A Customer refuses to comply with payment terms.
● There is verbal abuse, harassment, or aggressive behavior toward staff.
● The worksite is unsafe, inaccessible, or unsuitable for the required work.
In such cases, any deposits paid will be non-refundable.
● Carry On Electrical Ltd may request permission to take before-and-after photos of completed work for promotional use.
● No identifying customer details will be shared without explicit consent.
● If a Customer does not wish their project to be featured, they must inform us in writing before work begins.
● Carry On Electrical Ltd only guarantees work using materials supplied by us.
● If a Customer chooses to supply their own materials, Carry On Electrical Ltd bears no responsibility for product failures, defects, or compatibility issues.
● All work is covered by a 12-month workmanship warranty from the date of completion.
● Materials are covered by the manufacturer’s warranty only.
The warranty does not cover:
● Customer misuse, alterations, or third-party tampering
● Damage caused by power surges, flooding, rodent activity, or extreme weather conditions
● Failure due to existing electrical issues not addressed at the time of service
15.4 Voiding of Warranty Due to Customer Interference
● Any modifications, tampering, or third-party work carried out on electrical installations after completion will immediately void all warranties provided by Carry On Electrical Ltd.
● If issues arise after customer interference, Carry On Electrical Ltd reserves the right to refuse remedial work or charge at full rates for corrective services.
● Carry On Electrical Ltd may use subcontractors for specialized services (e.g., scaffolding, excavation).
● Subcontractors must meet our quality and safety standards.
● We are not responsible for delays or defects caused by third-party contractors engaged directly by the Customer.
● Customers must report complaints within 7 days of job completion.
● We aim to resolve disputes within 14 days through discussion or remedial work.
● All complaints to be made in writing , sent to Info@carryonelectrical.com
● If a resolution cannot be reached, disputes must be escalated to a Third Party for independent review.
● Any legal disputes will be settled under UK law in the courts of England and Wales.
17.3 Escalation – Mandatory Mediation
● If a dispute cannot be resolved, both parties agree to engage in mediation through an independent mediator before taking legal action.
● Mediation must be initiated within 14 days of the dispute notice, and both parties must act in good faith to reach a resolution.
● Carry On Electrical Ltd may terminate the contract if the Customer fails to comply with payment terms.
● If the Customer becomes insolvent, enters bankruptcy, or has a receiver appointed, Carry On Electrical Ltd reserves the right to cancel all outstanding contracts immediately.
● If the contract is terminated, Carry On Electrical Ltd is entitled to recover unpaid balances and repossess materials.
● Carry On Electrical Ltd is not liable for service delays or failures due to:
○ Supply chain disruptions
○ Extreme weather conditions
○ Strikes or public emergencies
○ Customer site inaccessibility
○ Natural disasters (floods, earthquakes, extreme weather).
○ Acts of terrorism, war, or civil unrest.
○ Government-imposed restrictions or legal changes.
○ Supply chain disruptions or industrial action.
If affected, the Customer will be notified as soon as possible.
● The Customer may not assign their contract rights to another party without written approval.
● Carry On Electrical Ltd reserves the right to subcontract Additional work due to time constraints.
● Carry On Electrical Ltd reserves the right to subcontract specialized work (e.g., scaffolding, excavation).
● We are not responsible for work done by third-party contractors hired directly by the Customer.
● As per the Consumer Rights Act 2015, the Customer has a 14-day cooling-off period for non-urgent works.
● If the Customer requests work to begin within the 14-day period, this right is waived.
● Carry On Electrical Ltd reserves the right to update these Terms & Conditions at any time.
● The latest version will always be available on our website, and customers are encouraged to review them periodically.
● These Terms & Conditions are governed by English law.
● Any legal proceedings must be brought in the courts of England & Wales.